[alexg]

In addition to the above, please do the following:

1. Determine the user_id of this user. If you click on the user name, the user’s admin profile link will contain the user id.

2. Please run the following query, substituting USER_ID with the actual id number.

SELECT
	account,
	symbol,
	category,
	status,
	amount,
	fee

FROM
	wp_wallets_txs

WHERE
	account = USER_ID AND
	symbol = 'ARMS' AND
	(
		( amount < 0 && status IN ( 'unconfirmed', 'pending', 'done' ) ) OR
		( amount > 0 && status = 'done' )
	)
ORDER BY
	id;

3. Email me the result so I can determine the issue. Please send me the result as text rather than a screenshot, if possible.

To give you some background:

The user’s balance is the sum of the user’s transactions in a done state. Normally it is calculated here, but for this particular admin screen, it is calculated here.

The user’s “available balance”, is the sum of all the user’s transactions in a done state, plus any crediting transactions (amount<0) that are in an unconfirmed or pending state. It is always calculated with this code.

Thus, the “available balance” includes any outstanding withdrawals and transfers to other users, but not any outstanding deposits. It’s essentially the maximum amount that a user can withdraw, and should always be less than the total user’s balance.

Since in this case it is larger, I will need to go through each transaction to see what the problem is.

Looking forward to your reply.

with regards

[alexg]

Hello,

Unfortunately this functionality is not offered by this plugin.

What you are describing is a different plugin altogether. It would require development from scratch. You will need to contact a developer willing to implement it.

with regards

[alexg]

Hello,

I am currently investigating what could be the issue here.

In the mean time, can you please tell me if you are on a multisite installation, and if so, is the plugin network-activated?

with regards

[alexg]

Hello,

You can cancel the recurring payment subscription from your PayPal dashboard at: https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist

Your membership will remain active for the time being, and will expire on the next missed payment.

If you also need to delete your dashed-slug.net account, you can do so from the link in the profile screen: https://www.dashed-slug.net/membership-login/membership-profile/

with regards

[alexg]

Done

[alexg]

@bayutec I have replied to your other post here. But, please remember, MO ACCESS, MO PROBLEMS :-p

[alexg]

Hello,

Thank you for paying for membership!

As you can see on the website, you have signed up for an EU business plan that does not include tax, but you have not entered a valid VATIN code that can be verified with VIES.

From your details it seems your are not situated in Europe.

Please let me know if you have a valid business in a European country. If you do not, I can provide a refund and you can sign up with a plan that includes tax.

P.S. I have moved your post to a new thread since it is not related to the other thread.

with regards

[alexg]

Hello,

Unfortunately there is no support for ERC-20 at the moment. This is something that I hope to address later in 2021, after the release of wallets 6.0.0, which should be somewhere in Q2 of 2021.

Moreover, the plugin is not appropriate for token sales, only for creating exchange markets.

with regards

P.S. I am moving this thread to the General discussion because it’s not relevant to the CoinPayments adapter. The CoinPayments adapter uses some ERC-20 tokens indirectly, but only those supported by the CoinPayments platform.

[alexg]

Hello,

Please install the latest version 1.7.0, then go to Wallets -> Faucet -> Referrals -> “Referral Link Landing Page” and choose your registration page.

Once you do this, any links displayed with the [wallets_faucet_referral] shortcode will include the path to that page.

As a sidenote, any link to your page that has the __wallets_faucet_ref GET parameter will work as a referral link.

with regards

[alexg]

Hello,

You bring up a valid point, this is not possible at the moment.

I will release a patch for this functionality as soon as possible.

with regards

[alexg]

@jaimenurbina

Depending on the technology that your cryptocurrency is based on, you should first set up the corresponding coin adapter, and connect it to a wallet holding your currency.

For a list of available adapters, see here: https://www.dashed-slug.net/howto-choose-between-available-coin-adapters/

Once your coin adapter is connected to your wallet, use the faucet shortcode with the ticker symbol corresponding to your cryptocurrency.

with regards

[alexg]

Hello,

Thank you for the suggestion.

hCaptcha definitely has some advantages over reCaptcha, mainly regarding data collection practices. I am writing this down in the backlog and will get to it (eventually).

I am currently very busy rewriting everything from scratch for the upcoming 6.0.0 release of wallets. Is there a specific technical reason that you can’t use reCaptcha on your site? Or are you suggesting it as a better alternative?

[alexg]

Hello,

Some general background about the plugin (this is not related to this particular coin adapter):

The user balance will change only if there is a deposit transaction debited to the user. For this to happen, the plugin must find an incoming transaction with a destination that is a user deposit address. i.e. the deposit address must have been generated via the plugin. To see which addresses are assigned to your user, go to Wallets -> Addresses in your admin screens.

You mention that you are not yet fully synced. There are two types of sync going on here:

1. Blockchain sync. This would be TurtleCoind or equivalent.

2. Adapter sync. To see the progress you can inspect the WordPress transient mentioned before.

Both of these syncs must reach the height of the block where your transaction is.

For background info about what transients are: https://developer.wordpress.org/apis/handbook/transients/

If you install wp-cli on your server and navigate to your WordPress directory, you can then issue:

wp transient get trtl-TRTL-settings-max-height
to see up to what block the adapter has scanned for transactions.

Again, replace TRTL with your coin’s symbol. The first part of the blockchain that cointains no relevant transactions will be skipped. You can use this command to see the block where the adapter is at.

If all goes well, you should eventually see a deposit transaction for the user in your admin screens under Wallets -> Transactions, and the user will receive a deposit notification email.

with regards

[alexg]

That’s great, your wallet is definitely connected correctly.

Did you check the transient?

[alexg]

@LeinAd Thank you for posting again your question to a new thread. I have replied here: https://www.dashed-slug.net/forums/topic/trtl-coin-wallet-api/#post-9402

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