I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,996 through 2,010 (of 2,207 total)
  • Author
    Posts
  • in reply to: Selected Coin Icon #2804
    alexg
    Keymaster

    This is now implemented in 3.0.2

    All the coin UIs and the custom menu item now display coin icons.

    in reply to: Selected Coin Icon #2769
    alexg
    Keymaster

    Hello,

    I do plan to add this in the near future.

    Almost all the work is in the plugin, but the knockout templates are not bound to the image.

    In the meantime, if you are interested to get the image url of the currently selected coin, it is returned with this javascript:

    wp.wallets.viewModels.wallets.coins()[wp.wallets.viewModels.wallets.selectedCoin()].icon_url

    I will try to add image display into the UI templates soon.

    thanks

    regards

    in reply to: Feature suggestion : fee setting #2768
    alexg
    Keymaster

    Hello,

    Thanks for your feedback. For most coin adapters, you can already set move and withdraw fees.

    For the CoinPayments adapter you cannot, however the withdrawal fee is set by the platform to some sane defaults.

    A minimum amount for withdrawals is already implied, because whenever you set a withdrawal amount, the withdrawal fees are subtracted from it. If a user is willing to pay the fees, no matter how small their withdrawal is, there will be no cost to your site.

    Note that the proportional withdrawal fee that you set in your CoinPayments “Fees” tab is paid *in addition* to the withdrawal fees set by the CoinPayments platform.

    kind regards

    in reply to: Donation Function #2767
    alexg
    Keymaster

    What you describe could be done, however it is a different plugin altogether.

    I am writing down your suggestion and hopefully I can visit it at some point.

    Thank you

    in reply to: 2fa #2766
    alexg
    Keymaster

    Hello,

    Unfortunately the fact that you found a 2FA plugin is not helpful to me. To implement a 2FA solution, the hard part is actually integrating it to the plugin, not finding a plugin that already uses such a solution. Thanks for the suggestion, I might implement it later if I find some time, however for the time being I would recommend that you work on your email issues. There is no reason why sending email should not be reliable. As you said, using an SMTP plugin might be a good idea, if the default mail capabilities on your server are not correctly setup. The one I’m using is https://wordpress.org/plugins/wp-mail-smtp/

    thanks

    in reply to: Sometimes, page loading takes a long time #2760
    alexg
    Keymaster

    Thanks for reporting this.

    Did you try to disable the exchange rates in Wallets -> Rates? Does the problem occur then?

    Pulling exchange rates is something that takes a long time but it is done on the WordPress shutdown action, and therefore should not slow down the request. However it might be related.

    in reply to: Could not contact server. Status: error Error: #2754
    alexg
    Keymaster

    Thank you for testing, I am glad it worked. A lot of work has gone into performance improvements.

    kind regards

    in reply to: CLAMS instead of CLAM – database #2753
    alexg
    Keymaster

    Hello,

    I would not recommend that you delete the transactions table because this will delete the user transactions. The transactions might be picked up again or they may not, depending on how many there are. Instead I would recommend that you do the following:

    1. Keep a backup of your live database. You can use mysqldump of phpmyadmin to do this, or any other method that you are familiar with as long as you are certain that you can restore the backup in case something goes wrong.

    2. Deactivate the wallets plugin to make sure that people are not using it.

    3. Make sure that your coin adapter has “CLAM” everywhere where it’s needed instead of “CLAMS”. Install the new adapter.

    4. Assuming the DB table prefix is wp_ do the following in your SQL console:

    UPDATE wp_wallets_txs SET symbol=’CLAM’ WHERE symbol=’CLAMS’;
    UPDATE wp_wallets_adds SET symbol=’CLAM’ WHERE symbol=’CLAMS’;

    5. Enable the wallets plugin again.

    I cannot think of any reason why this should not work. But still keep a backup of your live database before you do this.

    let me know how it goes

    kind regards

    in reply to: Could not contact server. Status: error Error: #2750
    alexg
    Keymaster

    Update: Can you please check to see if the problem is resolved in version 3.0.1? Thank you.

    in reply to: Could not contact server. Status: error Error: #2744
    alexg
    Keymaster

    Another thought, in addition to the ones above:

    Can you please try again with Wordfence disabled? It could be that the plugin’s rules are blocking the new JSON API.

    in reply to: Could not contact server. Status: error Error: #2743
    alexg
    Keymaster

    Note: Others have reported this same issue at https://wordpress.org/support/topic/could-not-contact-server/

    in reply to: error AH01071: Got error ‘PHP #2742
    alexg
    Keymaster

    Thanks for reporting.

    This looks like a misconfiguration on your Apache server’s htaccess. I believe it is a different issue than the original one where you reported problems with the CoinPayments platform. Something is triggering a loop of redirects.

    Did you change something in your .htaccess?

    When does the error message appear in your logs? Does it occur on all page accesses?

    in reply to: Could not contact server. Status: error Error: #2741
    alexg
    Keymaster

    Hello,

    Thanks for reporting. Could it be that you have not refreshed your page? Version 2 of the JSON API requires the new JavaScript.

    Also, as a test, does the problem persist when you enable “legacy APIs” in your frontend settings?

    let me know please

    Thanks.

    in reply to: Bytecoin (BCN) deposit issue #2724
    alexg
    Keymaster

    Thank you for reporting.

    This is usually an issue with one or more wallets on CoinPayments being temporarily down for maintenance.

    When you first reported an issue with Bytecoin I remember distinctly that the wallet was down for maintenance. Probably your transaction went through now that the wallet is back online.

    This is an unavoidable drawback of relying on a third-party service.

    kind regards

    in reply to: Captcha don´t appear not working #2720
    alexg
    Keymaster

    Yes can you please tell me which of the two available CAPTCHA types does not work? reCAPTCHA or SolveMedia?

    Are you logged in? Do you see any error message either in the page or at your JavaScript console (F12)?

    Thank you

Viewing 15 posts - 1,996 through 2,010 (of 2,207 total)