I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,816 through 1,830 (of 2,207 total)
  • Author
    Posts
  • in reply to: Site Profit #3656
    alexg
    Keymaster

    Hi San,

    The coin adapters page always shows the correct sum of user balances. This is so you can compare with the hot wallet balance.

    I’m not sure I understand your question. There is no option to set, so it is not a default.

    Let me know if this answers your question.

    in reply to: Recommended theme #3655
    alexg
    Keymaster

    No, but it should work with all themes as long as they follow WordPress standard.

    I mostly test with twentyseventeen.

    in reply to: Negative Coin Balance #3654
    alexg
    Keymaster

    Yes, I am still investigating. In the meantime I have released a patch that fixes other bugs.

    Plugin is still in beta, thanks for testing!

    in reply to: Form does not display #3647
    alexg
    Keymaster

    Thank you for going to the trouble to set this up.

    It appears the error was on my part:

    The latest version was 1.2.3 but I had not uploaded it correctly so you were using version 1.2.2.

    If you update to version 1.2.3 I believe the issue should be resolved.

    Apologies for the trouble, and thanks again for spotting this issue!

    kind regards

    Alex

    in reply to: Negative Coin Balance #3636
    alexg
    Keymaster

    Thanks I will look at this.

    in reply to: Negative Coin Balance #3629
    alexg
    Keymaster

    Hello Megan,

    Thanks for reporting this.

    In order to investigate I would need the following:

    1. Please identify the WordPress user ID of the user with the negative balance, and the coin symbol of the negative balance.

    2. I would need the output of the following SQL queries on your WordPress database:

    SELECT * FROM wp_wallets_txs WHERE category='trade' AND account=N AND symbol='XYZ';

    SELECT * FROM wp_wallets_orders WHERE account=N AND quote_symbol='XYZ' AND status != 'cancelled';

    In the above queries please replace N with the user ID, and XYZ with the coin’s symbol.

    If your DB table prefix is something other than wp_ please replace that in the above queries.

    Thank you.

    kind regards

    in reply to: receive address not displayed #3627
    alexg
    Keymaster

    Hello,

    The schema upgrade is now rolled out in the 3.5.6 release. You can use coin symbols of up to 8 characters.

    kind regards

    in reply to: Fiat Value list view #3626
    alexg
    Keymaster

    Hello San,

    This is now implemented in version 3.5.6.

    kind regards

    in reply to: Form does not display #3621
    alexg
    Keymaster

    OK thank you.

    Please restore the code to the unmodified latest version and make the site accessible for me.

    I will have a look.

    kind regards

    in reply to: Our own ERC20 Token #3620
    alexg
    Keymaster

    Hello Antho,

    Unfortunately this plugin does not support ERC20 tokens.

    kind regards

    Alex

    in reply to: Form does not display #3612
    alexg
    Keymaster

    Hello Bigblue,

    Unfortunately it’s not a matter of me having a solution. The question is whether we can identify the problem.

    As I cannot reproduce the problem, you must either provide more information on it, or let me log in and have a look.

    From what you say it seems you have done everything correctly, so it must be some very obscure problem that I cannot think of.

    Unless I know what the problem is, I cannot solve it.

    kind regards

    in reply to: Add public graph #3485
    alexg
    Keymaster

    Yes, this is possible. I will add it to the backlog.

    kind regards

    in reply to: E-Mail notifications #3484
    alexg
    Keymaster

    Yes, thank you. I will add your suggestion to the backlog.

    kind regards

    in reply to: Graph not scaling #3483
    alexg
    Keymaster

    Thanks Philipp,

    I will review the library’s license and if it is compatible I will look at the technical details.

    From a first look, the license does not appear to be compatible, so it is not a possible choice for this project.

    Any issues with the graph will be addressed much later.

    kind regards

    in reply to: Coin current rate #3482
    alexg
    Keymaster

    Yes that makes sense, simply copying and pasting code from the plugin into your page will not work.

    You will only see exchange rates when they are loaded. This is why the debug windows are provided. So you know if the exchange rate was loaded or not. The exchange rates might not be loaded immediately after selecting rates providers. They will be loaded on the next run as determined by the time interval you have set.

    You must also make sure that you have selected a currency to display. See the documentation under “Exchange Rates” for more.

    kind regards

Viewing 15 posts - 1,816 through 1,830 (of 2,207 total)