No payment methods available

[PumpTrump45]

Just purchased and installed the plugin however it does report the exchange rate / prices on the product page but when i come to checkout it says there are no payment methods available, although it is enabled and i do have enough funds in my wallet.

[alexg]

Hello,

Sorry to hear that you are encountering this problem.

What is the shop currency set in the WooCommerce settings? This is the currency that the products are priced in.

For any cryptocurrency to appear as an option, the exchange rate between that cryptocurrency and the shop’s base currency must be known.

It’s possible that you may need to enable fixer.io rates in Settings -> Bitcoin & Altcoin Wallets -> Fiat currencies.

But since you mentioned that exchange rates are shown in the product and not at checkout, there might be another problem.

Some things to try:

1. Try with a standard WordPress theme and see if it makes a difference.

2. Check the PHP error logs to see if anything is wrong.

3. If possible, you could give me admin access so I can check myself.

Let me know.

[PumpTrump45]

Hi Alex,
I have tried several things for testing, i rolled back WooCommerce to the same version your plugin is tested to 8.5.2

I have also tried on another test site with a different theme

I have added in fixer.io keys

Still no luck….

[PumpTrump45]

Ahh it works if i make my own checkout page with [woocommerce_checkout] which i missed in your instructions page….

[alexg]

Hello,

Yeah, sorry about that, it’s not an ideal solution but it works for now.

By default the payment gateway will give the option to pay with all the cryptocurrencies available on the plugin. If you want to restrict payment via woocommerce to only a few cryptocurrencies:

For each currency that you want to enable, edit the currency, and add the woocommerce tag, then save changes. As long as there is a woocommerce tag, and the slug of the tag is lowercase woocommerce, then only the currencies with this tag will be used at checkout.

Let me know if you encounter any more problems or if you have questions.

with regards

[Author]

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