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No access to EU plan from outside Europe

dashed-slug.net › Forums › General discussion › No access to EU plan from outside Europe

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Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • November 14, 2020 at 12:46 am #9468
    Anonymous
    Inactive

    Please, I just paid with PayPal but unable to access premium download

    November 14, 2020 at 5:09 am #9470
    alexg
    Keymaster

    Hello,

    Thank you for paying for membership!

    As you can see on the website, you have signed up for an EU business plan that does not include tax, but you have not entered a valid VATIN code that can be verified with VIES.

    From your details it seems your are not situated in Europe.

    Please let me know if you have a valid business in a European country. If you do not, I can provide a refund and you can sign up with a plan that includes tax.

    P.S. I have moved your post to a new thread since it is not related to the other thread.

    with regards

    November 14, 2020 at 5:59 am #9472
    Anonymous
    Inactive

    I don’t have any business in Europe country sir

    November 14, 2020 at 6:01 am #9473
    Anonymous
    Inactive

    I misunderstood the statement on the subscription page. Kindly help me to refund so I can subscribe to the other one

    November 14, 2020 at 6:06 am #9474
    alexg
    Keymaster

    Done

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