I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

No Access

dashed-slug.net › Forums › General discussion › No Access

Tagged: , , , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 24, 2019 at 3:57 pm #7180
    Anonymous
    Inactive

    my user account does not work but it is still open until 1.11.2019

    October 25, 2019 at 6:18 am #7181
    alexg
    Keymaster

    Hello,

    Thank you for your membership!

    You have signed up with a tax-exempt plan for businesses, but the VATIN that you provided in your profile section cannot be verified on VIES, and this is why you can’t download. This is explained on the website under the business plans, e.g.: https://www.dashed-slug.net/dashed-slug/membership-plans/regular-slug/

    Unfortunately I have to do this to be able to offer the lower cost plan to businesses without ending up having to pay for the tax myself when it turns out that some people do not have a business.

    I have now added a widget in the members area where you will now see a warning that you have not provided correct details. Please provide tax details that can be verified on VIES.

    with regards

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.