Tagged: fees
- This topic has 14 replies, 3 voices, and was last updated 6 years, 7 months ago by Anonymous.
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March 13, 2018 at 6:26 pm #2607AnonymousInactive
Hi. Normally the fee is added to the shipping amount. In this plugin the amount sent is subtracted and this can create confusion. I think the user must write the amount he wants to send and show the sum with the added fee.
Thanks.
March 14, 2018 at 9:44 am #2614alexgKeymasterHi, this was how it was in a much earlier version when the plugin was in its infancy and I got a large number of requests to do the UI as it is now.
The only thing I could do is provide an option between the two ways of doing this.
I cannot promise you that I can do this any time soon as it is a low priority thing compared to other tasks. As it is, the UI clearly states that the fees are subtracted from the amount so I do not believe there is any source of confusion.
Thank you for sharing your thoughts on this.
kind regards
March 14, 2018 at 11:14 am #2622AnonymousInactiveI think the current method is better for withdrawing the money for personal use, but if the withdrawal is to make a payment, it is possible that the user indicates the amount that must be paid and the seller discovers when the money arrives that the amount is paid. the fees have been subtracted.
One solution would be to show a text box with the total amount that will be sent after subtracting the fee.
Thanks!!!
March 16, 2018 at 9:57 am #2629alexgKeymasterHello,
Yes, you are correct, I can add another box showing the amount with fees subtracted.
regards
May 17, 2018 at 12:45 pm #3097AnonymousInactiveHello
where is this commission taken?
I did not get itThank You
May 17, 2018 at 1:13 pm #3098alexgKeymasterHello,
Please see under Fees in the Glossary section of the documentation for a detailed explanation about how fees work.
kind regards
May 17, 2018 at 1:55 pm #3099AnonymousInactiveI not see bro
Please give me linkThyank You
May 17, 2018 at 2:25 pm #3100alexgKeymasterThe documentation is the PDF file in the bundle download of the plugin. http://dashed-slug.net/downloads/
May 17, 2018 at 5:00 pm #3102AnonymousInactiveThank you bro
I need account deposited fees deleting
how can i do ?Thanks
May 18, 2018 at 5:32 am #3105alexgKeymasterHello,
I am not sure what you are asking exactly.
Do you want to disable deposit fees? Deposit fees only exist for the CoinPayments adapter and are enforced by the platform, not the plugin.
Please post a new thread about this because this is a separate issue.
If possible could you please explain in more detail what it is exactly that you want to delete?
Thank you
kind regards
May 18, 2018 at 6:55 am #3109AnonymousInactiveUnderstood
Yes I need to disable deposit fees Coinpayments
how can I do that ?Thanks
May 18, 2018 at 6:56 am #3110alexgKeymasterUnfortunately you cannot. If this is important to you, you will have to use another coin adapter.
May 18, 2018 at 7:04 am #3111AnonymousInactivewhich one can I use ?
May 18, 2018 at 7:06 am #3112alexgKeymasterPlease see the plugin’s readme file and the dashed-slug homepage for all your available options.
The CoinPayments adapter is the only one that has deposit fees.
If you have any further questions please open a new thread as this is unrelated to the original post. This is for the benefit of others reading this forum later.
kind regards
May 18, 2018 at 7:14 am #3113AnonymousInactiveok Thank you very much
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