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I have account premium and I can’t donwload content premium

dashed-slug.net › Forums › Exchange extension support › I have account premium and I can’t donwload content premium

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  • December 21, 2019 at 10:36 pm #7519
    alexg
    Keymaster

    I have account premium and I can’t donwload content premium Why? Have I paid for anything? This is a fraud?

    December 22, 2019 at 8:57 am #7520
    alexg
    Keymaster

    Having paid my unlimited subscription I still can’t download the premium content

    December 23, 2019 at 6:58 am #7526
    alexg
    Keymaster

    Hello,

    Thank you for paying for membership!

    You cannot download because you have signed up for an EU business plan but have not entered a valid VATIN that can be verified with VIES.

    Please go to your profile at https://www.dashed-slug.net/membership-login/membership-profile/ and enter your VATIN, without the country code.

    Once the number is verified you will be able to download the premium extensions.

    Please let me know if you face any problems.

    with regards,
    Alex

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