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Reply To: Block.io Balance not updating

dashed-slug.net › Forums › block.io Cloud Wallet Adapter extension support › Block.io Balance not updating › Reply To: Block.io Balance not updating

November 26, 2018 at 6:33 am #5111
alexg
Keymaster

OK, please tell me the following:

1. You have posted in the block.io adapter section. Are you using the block.io adapter? Have you disabled the built-in Bitcoin core node adapter?

2. Are you still attempting a deposit, or is this a withdrawal attempt? You first mentioned deposits, but then withdaw.

3. Is this a new installation? Or did the balances update previously?

4. Did you use a user deposit address (i.e. an address shown in the [wallets_deposit] shortcode?

5. In the “Wallets” -> “Adapters” screen, does your coin adapter show as “Responding” under “Adapter Status”?

6. In the “Wallets” -> “Adapters” screen again, does the “Hot wallet balance” update?

7. In the “Wallets” -> “Transactions” screen, does your transaction show at all? What is its status?

Please let me know. Thank you.