dashed-slug.net › Forums › General discussion › Balances aren't loading › Reply To: Balances aren't loading
October 17, 2018 at 9:04 am
#4836
alexg
Keymaster
Thanks. This is not an issue I have encountered before. Some thoughts:
1. Is the coin adapter (“Wallets” -> “Adapters”) in a “Responding” state?
2. When you visit “Wallets” -> “CoinPayments” -> “Account keys” do you see a “Last IPN error” field?
3. Could it be that you entered an IPN URL in the CoinPayments settings? The IPN URL must be left blank.
4. It might also be worth looking into the wordpress debug log if you can. If you wish to enable debug logging you can follow instructions here, then reattempt sending the IPN and check the log.